Listing of products and services by Class-Item codes
| Manufacturer | MFG Part # | SKU # | Class-Item | Product / Service Description | List Price | State Disc. Price |
| CISCO - IP TELEPHONY | LNSR-3.X-2L-25 | F01887 | 204-19 | 25 2ND LANGUAGE LIMITED NUANCE 3.X ASR PORTS | 5670.00 | 5569.00 |
| CISCO - IP TELEPHONY | ICD-2X-3X-EUAGT25 | 366073 | 204-19 | 25 2X-ENH AGENT DESKTOP UPGRADE ICD 3.X | 11138.00 | 10939.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-AGT25 | 820424 | 204-19 | 25 CISCO ENHANCED AGENT DESKTOP ICD 3.X | 17888.00 | 17762.00 |
| CISCO - IP TELEPHONY | ICD-3.X-C-PAGT25 | 820392 | 204-19 | 25 CISCO IP PHONE AGENT ICD 3.X | 6638.00 | 6638.00 |
| CISCO - IP TELEPHONY | ICD-3.X-S-AGT25 | 820840 | 204-19 | 25 CISCO STANDARD AGENT DESKTOP ICD 3.X | 13388.00 | 13295.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-IVROPT25 | 768502 | 204-19 | 25 ICD 3.X IVR PORT OPTION TELEPHONY SOLUTIONS | 17888.00 | 17762.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-REC25 | 820620 | 204-19 | 25 IP ICD ON DEMAND RECORDING ICD 3.X | 3263.00 | 3240.00 |
| CISCO - IP TELEPHONY | IVR-3.X-PORT25 | 846865 | 204-19 | 25 IVR 3.X PORTS IP TELEPHONY SOFTWARE | 26888.00 | 26718.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-UAGT25 | 820718 | 204-19 | 25 STD-ENH AGENT DESKTOP UPGRADES ICD 3.X | 4388.00 | 4309.00 |
| CISCO - IP TELEPHONY | NTTS-3.1-2L-25 | E40909 | 204-19 | 25U LICS 2ND LANGUAGE NUANCE VOC 3 TTS PORTS | 8288.00 | 8138.00 |
| CISCO - IP TELEPHONY | LNSR-3.X-SL-25 | E40908 | 204-19 | 25U LICS SINGLE LANGUAGE LTD NUANCE 3.X ASR PORTS | 28350.00 | 27842.00 |
| CISCO - IP TELEPHONY | NSR-3.X-SL-25 | E01933 | 204-19 | 25U LICS SINGLE LANGUAGE NUANCE 3.X ASR PORTS | 81000.00 | 79547.00 |
| CISCO - IP TELEPHONY | NTTS-3.1-SL-25 | E40910 | 204-19 | 25U LICS SINGLE LANGUAGE NUANCE VOC 3 TTS PORTS | 27540.00 | 27046.00 |
| CISCO - IP TELEPHONY | IPCX-3YSTD-SEAT10 | D61736 | 204-19 | 3YR 10U LICS FOR IPCX 3.5 OR LATER AGENT OR SUPERVISOR | 5950.00 | 5868.00 |
| CISCO - IP TELEPHONY | IPCX-3YSTD-SVR1 | D61737 | 204-19 | 3YR IPCX 3.5 OR LATER STND SRVR SW ONLY | 3995.00 | 3926.00 |
| CISCO - IP TELEPHONY | SW-KEY-CCC-PLUS40= | C77743 | 204-19 | 40PORT INCREMENT | 30000.00 | 29461.00 |
| CISCO - IP TELEPHONY | UNITY-TR114U-US | E91103 | 204-19 | 4PORT BROOKTROUT BOARD FOR UNITY BRIDGE IN US/NAFTA | 5495.00 | 5428.00 |
| CISCO - IP TELEPHONY | UNITY-TR114U-US= | D84899 | 204-19 | 4PRT BROOKTROUT BOARD FOR UNITY BRIDGE IN US/NAFTA | 5495.00 | 5396.00 |
| CISCO - IP TELEPHONY | ICD-2X-3X-EUAGT5 | 366112 | 204-19 | 5 2X-ENH AGENT DESKTOP UPGRADES ICD 3.X | 2475.00 | 2431.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-AGT5 | 820441 | 204-19 | 5 CISCO ENHANCED AGENT DESKTOPS ICD 3.X | 3975.00 | 3975.00 |
| CISCO - IP TELEPHONY | ICD-3.X-C-PAGT5 | 820408 | 204-19 | 5 CISCO IP PHONE AGENT ICD 3.X | 12538.00 | 12538.00 |
| CISCO - IP TELEPHONY | ICD-3.X-S-AGT5 | 820855 | 204-19 | 5 CISCO STANDARD AGENT DESKTOPS ICD 3.X | 2975.00 | 2954.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-IVROPT5 | 768521 | 204-19 | 5 ICD 3.X IVR PORT OPTION | 3975.00 | 3975.00 |
| CISCO - IP TELEPHONY | ICD-3.X-E-REC5 | 820637 | 204-19 | 5 IP ICD ON DEMAND RECORDING ICD 3.X | 725.00 | 718.00 |
| CISCO - IP TELEPHONY | IVR-3.X-PORT5 | 778445 | 204-19 | 5 IVR 3.X PORTS IP TELEPHONY SOLUTIONS | 5975.00 | 5950.00 |